Careers

Silentmode is a company on a mission to help humans manage their stress levels in order to become better performers. As a response to sensory overload, we are defining a new genre in digital wellness, making it faster and easier for everybody to benefit from oxygen exercises. We fuse art and science into data-driven consumer-facing products that guide users to a happier healthier life.

Using our patented Powermask hardware and proprietary content Breathonicsâ„¢, Silentmodeâ„¢ aims to become a leading brand in the digital wellness space.

We are currently hiring a number of roles in our Hong Kong office.

Operations Lead

As the Operations Lead, you'll be a key part of Silentmode’s leadership team, working alongside the CEO to ensure we optimize both our processes and teams, striving to deliver exceptional experiences to our customers across multiple touch points. We are looking for people who have a delivery mindset, coupled with a passion for impact projects and ‘high emotion’ consumer products.
 

Responsibilities

  • Help formulate the yearly sales/growth KPI’s and monetisation strategy
  • Manage daily team meetings and review team KPIs laddered into weekly/monthly dashboards to report at Board level
  • Oversee key operational relationships (manufacturing/consultants/partnerships) and maintain constant communication with management, staff, and vendors
  • Take ownership of contribution model targets
  • Develop, implement, and maintain quality assurances for operations
  • Improve the efficiency of our processes and procedures
  • Ensure operational activities remain on time and within a defined budget
  • Track staffing requirements, hiring new employees as needed, and taking ownership of employee branding
  • Oversee accounts payable and accounts receivable departments
 

Requirements

  • A seasoned leader from a product background, capable of supporting cross disciplinary teams, as well as an ability to communicate effectively at a board level
  • Entrepreneurial mindset, ideally with prior experience in a start-up environment, and a proven track record scaling early growth businesses
  • Mature critical thinking framework, with an ability to support and inspire those around them to tackle nuanced problems in an ambiguous space
  • Strong understanding of key business metrics; MOM sales growth, contribution margin, P+L, forecasting for hardware businesses
  • Knowledge of key marketing metrics preferred - eROAS, Churn Rate, CAP, attribution modeling
  • Experience of Shopify, Google Analytics and Xero preferred, but not critical
 

Ideal Candidate

  • Proactive mindset
  • Team leader
  • Strategic thinker
  • Compassionate
  • Team Coach
  • Pragmatic

 

To apply, please send your resume to careers@silentmode.com. We look forward to hearing from you!

Financial Controller

The ideal candidate will be responsible for ensuring consistent financial strategy through a range of avenues such as managing and allocating accounts, financial statements, and tax data. The candidate will also be the point of contact for banks, auditors, and tax authorities.

Responsibilities

  • Enter all daily transactions into accounting software (Xero)
  • Process all supplier payments, payroll, and credit card transactions
  • Manage accounts receivable (including contacting merchants as needed)
  • Deposit cheques into bank account and manage petty cash for the office
  • Complete daily bank reconciliation and matching of payments received
  • Manage financial vendor relationships including FX partners, MPF, company insurance, credit card processing, etc
  • Summarize monthly financial statements – balance sheet, profit and loss, cashflow and other reports
  • Analyze opportunities for cost savings, increasing efficiencies and profit margins
  • Support internal teams with budgeting and cash flow projections as needed
  • Maintain accounting controls through recommending policies and procedures
  • Contribute to team and operational efficiency
 

Requirements

  • Fluent English (spoken and written)
  • At least 2 years of working experience in a relevant financial role
  • Accounting, payment processing and data entry experience
  • Experience creating monthly reporting (P&L, Balance sheet, etc)
  • Xero or equivalent accounting software proficient
  • Detail-oriented
  • Strong time management skills
  • Entrepreneurial mindset and looking for new challenges in personal growth
 

Salary range HKD$24,000-HKD$32,000 depending on experience.

 

To apply, please send your resume to careers@silentmode.com. We look forward to hearing from you!